Sterling Water Systems does not sell information about our customers and only shares information about our customers to our licenses distributors, as necessary to ensure our customers obtain the best customer support possible. In every case in which information is provided, the companies are obligated to use the information as contracted and to keep this information confidential.

WHAT INFORMATION WE COLLECT
We collect nonpublic personal information about you from your applications; visits to our Internet Web site; information you provide to us on Warranty Registrations; information we receive from third parties, i.e., credit bureaus, such as your creditworthiness and credit history, should you seek to obtain credit from us; and other general information we obtain about you and your satisfaction about our products from Warranty Surveys we may conduct from time to time.

We will always limit our collection of information to that which we believe is necessary to conduct our business properly, provide excellent service to you, and to offer you additional products and services that we believe will be of interest to you.

WHAT INFORMATION WE DISCLOSE

Sharing of Information with Third Parties
We do not sell nonpublic personal information to anyone, and do not disclose nonpublic personal information about our customers or former customers to anyone, except as provided herein or permitted by law.

Sharing of Information with Companies that Work for Us
We may disclose all of the information we collect, as described above, to third parties that provide products and services for us. These companies perform marketing services on our behalf, supply products and services to you, or are financial institutions that process any credit card information you provide to us. All of these companies are obligated to use the information we collect only for the services we have asked, keep this information confidential and not use it for their own marketing purposes. At no time other than in connection with the purchase of one of products in accordance with your request, will we utilize your credit card information or share your credit card information with any other company.

Sharing Information in other Situations
In other circumstances permitted by law, we may share information we collect with government entities when required by law, such as in response to a subpoena or similar legal process.

Sharing Information with Our Distributors
Sterling Water Systems has a network of licensed local distributors we rely upon to ensure that our customers have convenient and knowledgeable customer service. Each of our licensed distributors has completed a distributors course to ensure they are well trained to handle customer support at all levels.

OUR SECURITY PROCEDURES
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards to guard your nonpublic personal information.

PRIVACY ON OUR WEB SITE
When you first visit our Web site, you do so anonymously. We do not collect identifying information about you. We collect only summary information about the numbers of individuals who visit our site and what those individuals look at. Cookies used on our site expire at the end of your session. We collect this information to develop and provide products, services, and other opportunities to our customers.

Email
Messages sent via email within our Web site are secure. However, other email you send us may not be secure. Therefore, we recommend that you do not send us confidential information such as social security or account numbers via unsecured email.

Your Role in Security

It is important that you protect against unauthorized access to your information. We recommend that you exit any applications when you finish using them.

This privacy policy documents for you our privacy practices. If you have any questions after reviewing this policy, please do not hesitate to contact us at 1-800-262-5191 (316-262-5191 in Wichita).